Refund policy

Refund & Return Policy – Topo Nomad

At Topo Nomad, we want you to love your purchase. If you’re not fully satisfied, we’re here to help — while ensuring fair use of our policy.

1. Eligibility for Returns

• Scratch Maps – Can be returned within 7 days of delivery.

• T-Shirts – Eligible for size exchange only within 7 days; product must be unworn, unwashed, and in original condition, with labels and tags.

• Custom Items (e.g., *Frame Your Road Trip and Trek *posters) – Not eligible for return or exchange as they are made to order.

• Stickers – Returns not accepted unless defective.

2. Conditions for Return

• Items must be unused, in original packaging, and accompanied by proof of purchase.

• Customers must contact us first at team@toponomad.co before sending any items back.

• A courier charge of ₹250 will be deducted from the refund for return shipping (unless the item is defective).

• Address for returns will be shared after your request is approved.

3. Refund Process

• Refunds will be made to the original payment method once the returned item is received and inspected.

• Refunds include the original shipping cost paid at purchase.

• For approved exchanges (e.g., T-shirt size changes), the replacement will be shipped after we receive the original item.

4. Defective or Damaged Items

• If your product has a manufacturing defect or arrives damaged, we will replace it free of charge.

• Customers must notify us within 48 hours of delivery with photo evidence.

5. Exceptions & Misuse

• Returns showing signs of use, damage, or tampering not caused by us will be rejected and sent back at the customer’s expense.

• Multiple returns from the same customer may be reviewed to prevent policy abuse.

6. Contact Us

For any return, refund, or exchange requests:
📧 team@toponomad.co